FAQ
HOW LONG DO PEARLS LAST?
Best before date: 12 months after manufacturing, unopened, in a dry place away from sunlight.
Best before date: 14 days after opening, refrigerated.
WHERE ARE THE BEADS MADE?
In France, at our factory, you can find out more by clicking on this link.
HOW CAN I CHECK MY ORDER STATUS?
After an order has been placed, it is deposited within a maximum of 24 hours after payment at the post office, and an email containing your order's tracking number will be automatically sent to you.
WHAT ARE THE SHIPPING TIMES?
Delivery times to France are 2 to 4 business days with tracked parcel and tracking number; for Belgium and Switzerland, delivery times are 3 to 6 business days, also with a tracking number.
Parcels are dispatched within 24 hours of payment; all our products are shipped from France.
HOW TO PLACE AN ORDER?
Simply choose your items from the drop-down menu on the product page and click the "Add to Cart" button, then follow the steps to complete your order. We will prepare your order and send you a confirmation email when your package is shipped!
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Visa and Mastercard credit cards. You can also pay with PayPal.
For payments with an Aurore, Carte Bancaire, Maestro, and other debit cards, you must pay through PayPal even if you do not have an account.
To do this, simply select "Buy with Paypal" on the shopping cart page. You can then select "Pay with Visa credit or debit card" on the next page. Then, you enter your country (France), and in the card type, you can select your card.
Do not hesitate to contact us if you have any questions!